SmartTalks lets you query, edit, and analyze your SmartTalks workspace from ChatGPT. Look up users, contacts, accounts, agent queues, conversation history, scheduling, contracts, and CRM records; inspect templates, workflows, and campaign configurations; and create, update, or delete records when you need to keep data clean. Every action runs under your existing SmartTalks login and permissions, and read-only lookups are split from mutating actions so changes can be reviewed before they run.