Capture customer issue context
Birdie helps you capture customer issues and turn them into clear context for troubleshooting. Instead of relying on written descriptions, customers can record their screen to show the issue. Birdie captures the full context, including what happened, what they clicked, and technical evidence such as console logs, network requests, session data, device metadata, and reproduction steps. This gives your agent the context it needs to understand the issue, troubleshoot it accurately, and move faster to a resolution. With Birdie, your agent does not have to guess what the customer meant. It can see what the customer saw and use the right evidence to investigate the issue. Built for support and technical teams, Birdie reduces back and forth and helps both humans and AI troubleshoot customer issues faster.
Marka lagu xidho Birdie, ChatGPT waxa laga yaabaa inuu abkan la wadaago wada-sheekeysiyo iyo xusuus khuseeya si uu macne guud ugu bixiyo codsiyadaada. Isticmaalka Birdie ee xogtan waxa xukuma shuruudahooda iyo siyaasaddooda asturnaanta. Haddii Xusuusta kuu daaran tahay, xogta abka waxa loo adeegsan karaa in si firfircoon laguu siiyo macluumaad ama talo soo jeedin waxtar leh. ChatGPT had iyo jeer wuu ixtiraamaa dookhyadaada xogta tababarka, oo ay ku jirto xogta abyada ku xidhan. Adeegsiga abyada waxa la socon kara khatar sare. Waxaad maamuli kartaa dookhyadaada ama ka goyn kartaa abyada wakhti kasta setinkaaga. Wax badan ka ogow